Terms and Conditions

Please read through each section carefully before purchasing our products online. By purchasing products, you are agreeing to the terms & conditions set out below.
This website is owned and operated by Hire Class Ltd whose registered office is 5 Millennium Park, Woodside Road, Ballymena, County Antrim, UK, BT424QJ.

Product Information

Every effort has been made to accurately display our products with the correct product information and colour, however we cannot guarantee that all monitor display accurate colours of the products when delivered as each monitor display differs.

Buying/Ordering Products

Ordering products from samsofballymena.com means that you have read and accepted the Terms & Conditions.
To be able to place an order from, we require you to register with a few details (see our privacy policy) so that we can confirm your order by sending you an order acknowledgement email. Please note that this email is only to acknowledge that your order has been received, and is not acceptance of your order.

Returns/Cancelling an Order

In the unlikely event that a product isn’t quite right and you are not fully satisfied with your purchase, please send it back to us within 14 days.
We are happy to refund if the product is returned in perfect condition and where possible still with original packaging and tags, however we are unable to return the delivery charge unless your entire order was faulty or incorrect.

The cost of returning an item is the responsiblity of the customer.

Please note we do not accept any returns relating to pierced jewellery, tights, swimwear and opened beauty and grooming products due to hygiene reasons, unless they are faulty.

Your Right To Cancel

You may cancel your order, once it has been accepted by us, for any reason up to the point of dispatch. If you do cancel within this time, any payments you have made will be fully refunded within 30 days.

Pricing Policy

Within our pricing policy are prices are subject to change without notice. All prices are inclusive of VAT. The total amount payable will be shown when the customer reaches the checkout stage of purchasing online, where the product price and delivery change is shown.

Occasionally, you may be charged the incorrect amount for your online order. While we do everything we can to prevent this from happening, Sams of Ballymena reserves the right to charge the correct amount for items purchased, or alternatively, request for these items to be returned to us.

Offers & Promotions

Sams of Ballymena reserves the rights to modify, alter, terminate or discontinue such promotions at any time for any reason whatsoever without notice.


We accept payment with any of these cards:

Ownership of Rights

You acknowledge and agree that copyright, trade marks and all other intellectual property, in all content supplied as part of this website are owned by or licensed to Sams of Ballymena. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the express written permission of Sams of Ballymena. You agree not to copy, display, distribute, reproduce, modify or re-post anything on this website.


The liability of our products which you purchase through our website is subject to our terms of sale. Care has been taken with the preparation for the content of the website as we use reasonable endeavours to verify the accuracy of any information we place on the website. We are not responsible for any errors or technical faults you may experience with our site, however if we are informed of any inaccuracies in the content of our site then we will correct this as quickly as we can.

indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.

The winner agrees to the use of his/her name and image in any publicity material, which could include social media posts made by the promoter. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party

Will you receive marketing communications from us?

When you place an order with us, therefore, you should expect to receive marketing emails from us unless you opt out at the point of creating an account or during the checkout process. However, you have the right at any stage to change your mind and unsubscribe (or indeed resubscribe). Please see below for details.

How can you unsubscribe from marketing communications?

If you no longer wish to receive marketing communications from us, we're committed to making it as easy as possible to unsubscribe. Every marketing email we send out has an unsubscribe link at the bottom.

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